About our report
This is Norfolk Southern’s sixth annual corporate sustainability report. It details our sustainability activities and performance data during calendar year 2012, unless otherwise noted.
Norfolk Southern declares that this report complies with the Global Reporting Initiative’s 3.1 Level C reporting standards. Accordingly, the report discloses the railroad’s significant environmental, economic, and social impacts to help stakeholders assess our commitment to corporate sustainability. Our stakeholders include shareholders, customers, employees, government and nongovernmental organizations, industry partners, and the communities we serve.
The report discloses our ongoing efforts to achieve balance between business imperatives and social commitments to mitigate unavoidable environmental impacts of railroad operations. We strive to deliver the most competitive service to customers and earn a solid return for shareholders, while respecting the interests of employees, communities, and the environment with which we are connected. Our long-term success as a company requires that we meet our present business needs without compromising the ability of future generations to meet their own needs.
Norfolk Southern’s formal sustainability program is managed by our corporate sustainability officer, a position appointed by the corporation’s board of directors. The CSO reports to the chair of the company’s Environmental Policy Council. The council is composed of senior managers and ensures that appropriate policies, procedures, and resources are in place to address environmental issues across our rail system, including activities deemed related to climate change. The CSO provides status reports to the council, which reports directly to Norfolk Southern's chief executive officer.
This report was prepared under the supervision and direction of the CSO and was reviewed for accuracy and reliability by the CSO, an intra-departmental corporate sustainability team, and Norfolk Southern subject matter experts.
Norfolk Southern welcomes feedback on our annual sustainability report and invites you to send comments and suggestions to email@example.com.
Norfolk Southern contracted with auditing firm KPMG LLP to review the raw data and methodologies we followed to calculate our greenhouse gas emissions in calendar year 2012. We believe this review adds credibility to the data we provide to stakeholders, including investors who may factor the contents of this report into their investment decisions.
The assurance letter provided by KPMG and the emissions data reviewed by the auditor are included in the Environmental Performance section of this report.