NS as an Employer

Norfolk Southern recognizes that employees are our most valuable asset, and we provide a supportive work environment. We train employees to work safely and efficiently, offer good pay and benefits, create opportunities for career development and advancement, and provide wellness programs to encourage a healthy and fit workforce.

We are committed to workplace diversity and foster an environment of inclusion and innovation. Our Diversity Council promotes diversity, mutual respect, and professionalism. A variety of employee resource groups, a community volunteer organization, and local chapters of Toastmasters offer opportunities for employees to share experiences and participate in work-related and volunteer projects.

While we function as one company and one team, we recognize that it takes individuals from all lifestyles and backgrounds to generate the creativity and vitality necessary to fulfill our vision to be the safest, most customer-focused transportation company in the world.

workforce general information
Total Number of NS Employees
Total Number of Senior Management
Percentage of the Workforce Covered by a Collective Bargaining Agreement
Number of New Hires in 2012
Total Number of Employees Leaving Employment in 2012
Breakdown of Entire Workforce by Country:
U.S.
Canada
30,416
29
83.6%

2,488

2,144

30,404
12
all employees by status

Employee Status
Agreement
Non-Agreement
Senior Management

%
83.6%
16.3%
0.1%
Male Total
24,289
4,016
26

Male %
95.5%
81.2%
89.7%
Female Total
1,150
932
3

Female %
4.5%
18.8%
10.3%

Total
25,439
4,948
29
employees leaving employment by state of employment

State
AL
DE
FL
GA
IA
IL
IN
KY
LA
MD
MI
MO
MS
NC
NJ
NY
OH
PA
SC
TN
VA
WV
XX - Regional

%
3.5%
0.6%
0.4%
13.7%
0.0%
4.4%
5.4%
2.0%
0.1%
1.1%
1.7%
1.4%
0.2%
3.2%
0.8%
1.8%
10.3%
19.7%
1.7%
4.0%
11.8%
2.6%
9.7%
Number of Employees
74
12
9
293
1
94
115
43
2
23
37
30
5
69
18
38
221
422
37
85
252
55
209
Total Employees
2,144
A good employer Employee Benefits

GRI indicators

These indicators from the 2013 report are addressed on this page

LA1 LA2
site map  /  reports archive  /  ns sustainability home  © 2013 Norfolk southern

sustainability in action:

Creative thinking reduces energy use – and costs

Through our InnovatioNS program, Norfolk Southern encourages employees to look for ways to make their work safer, more efficient, and more cost effective. Brian Thomas’ ingenuity has saved the company money and contributed to its sustainability efforts. read more >

sustainability in action:

Committed to a greener workplace

Employees at Norfolk Southern have embraced the railroad’s sustainability efforts. At many locations across the system, employees such as Emily Hunter have taken the initiative to launch recycling and other green initiatives. read more >

sustainability in action:

A Norfolk Southern ‘River Star’

Ray Jones, a 32-year railroader, is committed to helping Norfolk Southern meet its pledge to be a good corporate neighbor and environmental steward. read more >

Creative thinking reduces energy use – and costs

>

Committed to a greener workplace

>

A Norfolk Southern ‘River Star’

>

See all of our sustainability in action case studies

sustainability in action:

Keeping locomotives moving down the track

Norfolk Southern is continually looking for ways to increase the efficiency and productivity of operations. Devina Miller has played a key role in a Mechanical Department initiative dubbed Mission Critical. read more >

Keeping locomotives moving down the track

>

See all of our sustainability in action case studies

sustainability in action:

A little effort, a lot of food for those in need

To strengthen the communities our railroad serves, Norfolk Southern promotes and supports employee volunteerism. Many employees, like Amanda Carpenter, volunteer their time, treasure, and talents to build community connections. read more >

sustainability in action:

Building community partnerships

Norfolk Southern strives to be a good corporate citizen. The railroad routinely partners with local, state, and federal government officials on projects that benefit communities and the country. Employees such as Ed Sites and David Dize are the ones who make these partnerships work. read more >

sustainability in action:

In pursuit of a dream

Norfolk Southern ensures that employees have ample opportunities to develop their skills and advance their careers. Jerome Perry is taking advantage of an NS program to further his education. read more >

sustainability in action:

Where good health meets good deeds

As part of its employee wellness program, dubbed WellNS, Norfolk Southern in 2011 introduced Power Train, an initiative that combines physical fitness and charitable giving. Misty Braden organized a Power Train team in Knoxville to help fund breast cancer research after a colleague was diagnosed with the disease. read more >

sustainability in action:

Partnering for safety

Safely operating our railroad is Norfolk Southern’s No. 1 priority. In addition to efforts to keep our employees safe on the job, we partner with communities in various ways to promote public safety. Employees Richard Vaughan and Greg Valentine demonstrate that commitment. read more >

A little effort, a lot of food for those in need

>

Building community partnerships

>

In pursuit of a dream

>

Where good health meets good deeds

>

Partnering for safety

>

See all of our sustainability in action case studies