About Our Report

This is Norfolk Southern Corporation’s seventh annual sustainability report. It details the railroad’s corporate responsibility programs and sustainability performance data during calendar year 2013, unless otherwise noted.

The report discloses Norfolk Southern’s environmental, economic, and social impacts to help stakeholders assess the company’s commitment to corporate sustainability. Key impact areas covered include locomotive fuel efficiency and emissions; energy use; land and land conservation; waste management; water conservation; and engagement with stakeholders. Our stakeholders include employees, shareholders, customers, suppliers, government and nongovernmental organizations, industry partners, and communities served by the railroad.

The report’s purpose is to offer transparency in Norfolk Southern’s ongoing sustainability challenge: to achieve a healthy balance between our business imperatives as a publicly traded enterprise and our social commitments as a responsible corporate citizen to minimize and mitigate unavoidable environmental impacts of railroad operations. While respecting the interests of employees, communities, and the environment, the company strives to provide the most competitive freight transportation service for customers and solid returns for shareholders. Our long-term economic success requires that we meet present business needs without compromising the ability of future generations to meet their own needs.

In this year’s report, the company changed the presentation of CO2 emissions produced by our locomotive fleet, the railroad’s largest source of greenhouse gas emissions. Based on Greenhouse Gas Protocol reporting standards, the company excluded biodiesel from C02 calculations. Details about the change are found in the Environmental Performance section of this report.

Norfolk Southern’s formal sustainability program is managed by our corporate sustainability officer, a position appointed by the corporation’s board of directors. The CSO reports to the chair of the company’s Environmental Policy Council, which in turn reports to the chief executive officer. The council is composed of senior managers, including the CSO, and ensures that appropriate policies, procedures, and resources are in place to address environmental issues across our rail system, including activities deemed related to climate change.

This report was prepared under the supervision and direction of the CSO and was reviewed for accuracy and reliability by the CSO, an intra-departmental corporate sustainability team, and Norfolk Southern subject-matter experts. The company prepared this report in accordance with the Global Reporting Initiative’s G4 Core Level reporting standards. GRI is a nonprofit organization that promotes environmental, economic, and social sustainability initiatives and has established a globally accepted framework for corporate sustainability reporting.

Norfolk Southern takes pride in the accomplishments noted in the report and is aware that challenges remain in achieving sustainability goals. As the company’s sustainability journey continues to evolve, we pledge a commitment to responsible environmental, economic, and social stewardship.

Norfolk Southern welcomes feedback on the report and invites you to send comments and suggestions to footprints@nscorp.com.

Third-Party Review

Auditing firm KPMG LLP reviewed Norfolk Southern’s 2013 Greenhouse Gas Emissions Report. KPMG’s review, conducted in accordance with accounting industry attestation standards, resulted in the issuance of a limited assurance report.

This is the third consecutive reporting year that Norfolk Southern has engaged an outside firm to review the company’s greenhouse gas emissions information. Our aim is to add transparency to the railroad’s disclosure of carbon emissions data for stakeholders, including employees, customers, investors, and communities we serve. Norfolk Southern has implemented controls and processes that we believe have resulted in credible data regarding the company’s GHG emissions.

KPMG’s assurance letter and the emissions data reviewed by the auditor are included in this report’s Environmental Performance section.