In the Community

Our Volunteers Make a Difference

Norfolk Southern’s formal volunteer program, the Thoroughbred Volunteers, offers employees a way to give back to their communities while serving as official railroad ambassadors. The program has an active presence at four of our largest centers of employment – Atlanta, Norfolk and Roanoke, Va., and Harrisburg, Pa. In 2013, we added a new chapter in Altoona, Pa., home to our Juniata Locomotive Shop, the largest locomotive repair and maintenance facility in North America.

The Thoroughbred chapters below recorded more than 2,000 volunteer hours in 2013. This does not include the many hours of service contributed by individual employees while volunteering on their own. In an informal 2012 survey, 360 employees reported contributing around 82,000 volunteer hours to organizations representing community, civic, culture and arts, education, environmental, health and human services, and business and economic development interests.

2013 Thoroughbred Volunteers Highlights Include:





Legal Department Takes Food Fight

Norfolk Southern lawyers do more than handle legal matters. Participating in the 2013 Legal Food Frenzy, a competition among Virginia’s legal community to support local food banks, railroad lawyers in Norfolk placed second among medium-size legal firms, departments, and offices. Our team won “The Virginia Strawberry Award” for per capita results, collecting the equivalent of 844 pounds per person in food and monetary donations.

United Way Trailblazer

The United Way of South Hampton Roads recognized Norfolk Southern as a Gold Trailblazer for the company’s 2013 United Way campaign at our Norfolk headquarters, where 76 percent of employees participated. Employees contributed more than $900,000, one of the largest corporate gifts in the Southeastern Virginia United Way region.

A Model Railroader

Norfolk Southern’s Melvin Crawley is known for his collaborative efforts to help improve safety and customer service. To recognize his industry contributions, the St. Louis Railway Club, a group comprising Class I and short line railroads and suppliers, named Crawley its 2013 Club Man of the Year.

During Crawley’s five years as superintendent of our terminal at St. Louis, employees worked 2 million consecutive hours without a reportable injury. He was cited for helping other railroads adopt safety practices successful at Norfolk Southern. Crawley became superintendent of Norfolk Southern’s Georgia Division in early 2014.

“I’ve always tried to extend myself and maintain a high level of communication with the other railroads to make sure there’s a sharing of ideas and best practices, because you can learn a lot from them, and they can help you, too,” Crawley said. “You have to be a good corporate partner if you want to survive and thrive in today’s market. It’s just good business sense.”