2015 SUSTAINABILITY REPORT

SPIRIT VALUES

SUSTAINABILITY

GOVERNANCE

SAFETY

Safety in the Work Environment

Safety is a core sustainability issue and shared value at Norfolk Southern: All employees are responsible for creating and maintaining a safe work environment.

A key part of the company’s safety program focuses on the positive connections that employees make with co-workers to promote and advance safety. We are committed to providing a safe, supportive workplace where employees positively reinforce peers who perform their work safely and constructively coach co-workers to avoid workplace behaviors that could result in injuries.

The railroad’s Operations Division Safety and Service Steering Committee, chaired by the company’s chief operating officer, is responsible for interpreting Norfolk Southern’s safety policy. All department vice presidents are responsible for implementing and administering the policy in their respective departments. Each employee is accountable for complying with the policy.

Through a proactive process, Norfolk Southern aims to:

  • Minimize safety and health risk factors for employees and communities by employing safe and appropriate technologies, programs, and operating procedures.
  • Educate employees about safety and health risk factors in their workplaces.
  • Evaluate procedures and work practices to minimize potential employee exposures and enhance workplace safety.
  • Inform the affected public about incidents relating to company operations that pose general safety or health hazards.
  • Comply with applicable laws, regulations, and rules related to safety and health in all business activities.
  • Cooperate with all regulatory authorities charged with protecting the safety and health of the public and the company’s employees.

I Am Coming Home

In early 2015, Norfolk Southern recommitted to employee safety with adoption of a new safety message: I am coming home. The message makes safety personal, reminding employees of the family, friends, and loved ones waiting for them at home at the end of a work day.

The new message has been incorporated into the company’s safety vision statement. The updated statement is:

We get home safe every day. No job is so important and no service is so urgent that we cannot take the time to perform our work safely. I am coming home.

Norfolk Southern’s
six tenets of safety

  1. All injuries can be prevented.
  2. All exposures can be safeguarded.
  3. Prevention of injuries and accidents is the
    responsibility of each employee.
  4. Training is essential for good safety performance.
  5. Safety is a condition of employment.
  6. Safety is good business.